When the on-access scanner detects any malware it takes action
according to how you configured the On-Access Scan Properties, in the Actions
tab. Also, a message is recorded in the On-Access Scan Messages dialog box.
Review the information in the activity log and the
On-Access Scan Messages dialog box, then
decide whether to take any of these additional actions.
- Fine-tune scanning
items — To make scanning more efficient, exclude legitimate files that
VirusScan Enterprise
might consider threats, and delete known threats that might be saved in the
quarantine.
- Right-click an item
in the On-Access Scan Messages dialog box — To perform these actions:
- Clean
File — Attempts to clean the file referenced by the selected
message.
- Delete
File — Deletes the file referenced by the selected message. The
file name is recorded in the log so that you can restore it from the Quarantine
Manager.
- Select
All (ctrl+a) — Selects all messages in the list.
- Remove
Message from List (ctrl+d) — Removes the selected message from the
list. Messages that have been removed from the list are still visible in the
log file.
- Remove
All Messages — Removes all message from the list. Messages that
have been removed from the list are still visible in the log file.
- Open
On-Access Scanner Log File
— Opens the on-access scanner activity log file.
This option is available only from the File menu.
- Open
Access Protection Log File — Opens the access protection activity
log file. This option is available only from the File menu.
- If an action is not
available for the current message, the corresponding icon, button, and menu
items are disabled. For example,
Clean is not available if the file has
already been deleted, or
Delete
is not available if the administrator has
suppressed the action.
- Clean
File — A file cannot be cleaned if the DAT file has no cleaner or
it has been damaged beyond repair. If the file cannot be cleaned, the scanner
appends an .mcm extension to the file name and denies access to it. An entry is
recorded in the log file. In this case, we recommend that you delete the file
and restore it from a clean backup copy.
- Submit a sample to
McAfee Labs for analysis — If the scanner detects something that you think
it should not detect, or does not detect something that you think it should,
you can send a sample to McAfee Labs.