The Minimum Escalation Requirements (MER) tool collects
McAfee
VirusScan Enterprise,
and other
McAfee
product, data from your computer. Using this data allows
McAfee
Technical Support to analyze and resolve your problem.
The WebMER tool can be downloaded using any of these file formats:
The information collected by the WebMER tool includes:
- Registry details
- File version details
- Files
- Event logs
- Process details
To use the WebMER tool, you must: