If a system problem occurs that could be related to processes
VirusScan Enterprise
is running, you can systematically disable
VirusScan Enterprise
functions until the system problem is eliminated. Or, at least you can
eliminate
VirusScan Enterprise
as the cause of the problem.
CAUTION:
You must reconfigure or restore
VirusScan Enterprise
to have full malware protection again after troubleshooting.
Each of these eight steps is described in the following sections. For
option definitions in the
VirusScan Console,
click
Help in the interface.